IT Managed Services & Cloud Managed Solutions

National ComTel / One Call Networks is your one point of contact; for ALL your IT Managed Services in Denver and nationwide, unlike the big
providers or using multiple vendors, we are able to:

• Design and maintain your network
• Provide the service, IT solutions and support for your office’s Internet, voice, VoIP
• Offer complete Network management and Security for your business

We strive to provide exceptional customer service by delivering product on time, within budget, and of the highest quality.  One Call Networks offer three service packages.

Help Desk – Under the Helpdesk plan, we monitor your network and server(s) for activity, security, and safety. We will install Atera RMM to your computer(s) and server(s) to monitor their physical functionality, including Disc Space, Hardware Performance, System Temperature, and similar performance issues. More.

Systems Administration – This plan includes every feature that comes with the Help desk tier plus many pro-active and preventative measures. The (SA) tier includes Firmware updates, Wireless Network Monitoring, Server and workstation patching and updating, as well as domain management. More.

IT Director – Our IT Director plan offers everything in the above tiers plus Microsoft Exchange or Office 365 Administration. This service level is ideal for clients that host their own email server or utilize their own private Domain for email. We’ll monitor, maintain, and improve your email system by adding a Managed SPAM filtering agent that will notify our staff of any Phishing, Spearfishing, or other malicious attempts to acquire your data through your email system. More

Within the IT Director tier, we also offer our new Asset & Account Management service.

Imagine having one go-to company that knows and understands your day-to-day needs.

Imagine one company that can design your network from schematics, pull cable, ordering your servers, providing your firewalls and ongoing security, provide your Internet and voice services and support them on a day to day basis.

Stop imagining, we are the One Call For It All company and we have been doing this for over twenty years.

We do this by:

• Understanding your business and individual needs, we interview you and get to know you, your immediate and future goals.  Every customer is an individual and has specific needs to operate their business efficiently and economically.
• Being readily available to you – even on short notice.
• Continuing to provide support even after the sale.
• Delivering the best value and reliability to you.
• Using the right resource for the job, and then keeping that resource available to you until the job is complete.
• Appropriate Solutions: Problems are considered from various angles and a suitable solution will be offered…balancing business needs with budget.
• Quality Service:  From systems working right, to courteous technical staff, to clean workspaces.  We pay attention to the little details that make a big difference.
• One Contact: Cost cutting benefits from getting the right skill for the right project, yet you’ll only have one contact to call – your project manager will be there for you.  No multiple vendors who may play the blame game.

Download Comprehensive List of IT Managed Services (PDF)