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Interstate Telecom Relay Services

The Telecommunications Relay Services (TRS) surcharge appears on your invoice each month. Do you how know these funds are used to help those with hearing and speech disabilities? Telecommunications Relay Services (TRS) enable standard voice telephone users to talk to people who have difficulty hearing or speaking on the telephone. Under Title IV of the Americans with Disabilities Act, all telephone companies must provide free relay services either directly or through state programs throughout the 50 states, the District of Columbia, Puerto Rico, and all of the U.S.territories. These services are used everyday by businesses, government agencies, family, friends and employers of persons with hearing and speech disabilities.